The basics

🔐 Resetting Your Password

Get back into your Careteam account if you’ve forgotten your password.If you’ve forgotten your password, no problem! You can reset it in just a few simple steps and regain access to your account.

🔐 Changing Your Password

Easily update your password from your profile settings to keep your account secure.

🔔 Setting up your notification preferences

Stay updated your way—email, text, or in-app only Notifications help you stay on top of updates to your Action Plan—like new appointments, tasks, messages, or check-ins. You decide how you want to be notified: by email, text, both, or just within the app.

🔐 Setting Up 2-Step Verification

Add an extra layer of security to your Careteam account to help keep your information safe.

🔁Reactivate an archived Action Plan

Reactivate an Archived Action Plan Need to access an old Action Plan? Here’s how to ask for it to be reactivated.