If something feels off while using Careteam—like a button that doesn’t respond or a page that won’t load—your bug report helps us catch it and make things better for everyone.
📥 How to report a bug
🔹 1. Use the chat widget
Click the chat bubble in the bottom-right corner of the Careteam platform.
Type your message just like you’re texting a friend—no tech jargon needed!
🔹 2. Send us an email
Prefer email? No problem.
Email us at support@getcareteam.com with as much detail as you can.
📝 What to include
What happened – Describe what you were doing and what went wrong
Where it happened – Let us know what part of Careteam it was (e.g., “Action Plan”, “Check-in”, “Profile”)
Screenshots or screen recordings – Optional but super helpful!
🧠 Good to know
Every bug report is reviewed by our support and product teams
We may follow up if we need more info to fix the issue
Your reports help improve the experience for everyone using Careteam
Thanks for being part of the Careteam community and helping us improve! 💙