Logo

What are you looking for?

Get help straight from our team.

Getting started

🔗 How to join your Action Plan using a secure link or QR code

A quick guide to self-signing up for Careteam when you haven’t received a personal email invitation Your healthcare team is using Careteam to help you stay organized, informed, and supported. This platform brings together your care providers, family, and support system—all in one place. If you’ve received a secure link or scanned a QR code, this article will walk you through how to create your account and get started on your Action Plan.

Updated 1 week ago

đŸ“ș Watch the video
Prefer to watch a walkthrough?
👉 Click here to watch the video 

Why this matters

There may be a lot to keep track of—appointments, resources, tasks, and updates from your care providers. Your Action Plan helps make it easier by giving you the right information at the right time, in one place.

Careteam is designed to support people receiving care and their families and care teams, so everyone can stay connected.

What the self-signup link or QR code looks like

You may:

  • Receive an email from your healthcare team with a secure link

  • See a QR code posted in a clinic, hospital, or community setting

Both will take you to a page that says:
Welcome to Careteam – If you have been provided with a code to sign up on Careteam, please enter it below.

Click Get started to continue.

How to sign up

Once you’ve clicked the secure link or scanned the QR code:

  1. Click Get started

  2. Choose who the account is for:

    • For yourself

    • On behalf of someone else (like a child, parent, or friend)

  3. Enter your:

    • First and last name

    • Email address

    • Create and confirm a password

  4. Agree to the terms of service and privacy policy

  5. Click Finish

🎉 That’s it! You’ll be brought straight into your Action Plan.

What’s next?

Once you’re inside, you can explore your Action Plan:

  • Review any tasks or resources

  • Send and receive messages (if messaging is enabled)

  • See who else is on the care team

  • Add or update your own contact details and preferences

You can also bookmark the Careteam site or save it to your phone’s home screen so it’s easy to return to.

💡 Tips and cool things to know

  • You only need to sign up once—after that, just log in anytime at careteam.me/login

  • You’ll get email notifications when something new is added

  • If you're supporting someone else, you’ll still see everything relevant to their care

  • You can join more than one Action Plan using the same login (for example, for multiple family members)

Previous

🔗 How to join your Action Plan

Next