Frequently asked questions
A quick guide to making Careteam just one click away—no app store needed!
Updated 1 week ago
🩺 Why this matters
Careteam is a web-based platform, which means there’s no app to download—but you can still access it just like one. By saving it to your desktop, phone, or tablet home screen, you make it faster and easier to stay connected with your care plan.
This helps you:
Open Careteam in one click
Avoid typing the URL every time
Get a clean, app-like experience
🔍 How to save Careteam for easy access
Google Chrome (Windows/Mac)
Open Careteam in Chrome
Click the three dots in the top-right menu
Select More tools > Create shortcut…
Check “Open as window” (if available)
Click Create
👉 A desktop icon will now launch Careteam like an app
Microsoft Edge
Open Careteam in Edge
Click the three dots (top-right)
Go to Apps > Install this site as an app
Click Install
👉 You’ll see an icon on your desktop and start menu
Safari (Mac)
Open Careteam in Safari
Drag the URL from the address bar to your desktop
👉 This creates a quick-access icon—just double-click to open
📱 Mobile Instructions
Chrome (Android + iPhone)
Open Careteam in Chrome
Tap the menu icon (three dots)
Tap “Add to Home screen”
Confirm by tapping Add
👉 You’ll now see a Careteam icon on your home screen
Safari (iPhone & iPad)
Open Careteam in Safari
Tap the share icon (square with arrow)
Select “Add to Home Screen”
Tap Add
👉 The Careteam icon will appear on your device’s home screen
💡 Tips and Things to Know
🖱️ On desktop, you can also pin Careteam to your taskbar (Windows) or Dock (Mac)
🧭 Saving to your home screen ensures you always have quick, easy access—especially helpful for clients and family members
🔐 Access stays secure and synced, no matter what device you’re on