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Why this matters
Care coordination saves time, reduces effort, and helps avoid misunderstandings. Having the support of family, friends, and care providers not only improves outcomesâit also reduces stress and burnout.
Careteam helps you bring everyone together in one place, so itâs easier to communicate, share updates, and feel supported.
Your team
There are two kinds of people you can add to your Action Plan:
đ„ Support team
This is your personal teamâfamily, close friends, neighbors, caregivers, or community providers.
There are two types of supporters:
Primary supporter
A trusted person who can view health info, message the care team, complete tasks, and upload files (same access as you).Supporter
Someone who helps out but has more limited access.
đ©ș Health team
These are your healthcare providers, like your family doctor, specialists, pharmacist, or therapist.
They can view important updates and collaborate, especially during care transitions.
How to add someone
Go to your Action Plan
Click the Your team panel
Click the â Add to the team button
Choose whether you're adding a support team member or a health team member
Add by email
This is the most common way to invite someone.
Steps:
Add their name and relationship
Choose whether to:
Invite them to collaborate (theyâll get an email and can join your Careteam)
Just save their contact info for your reference
Choose their level of access (primary supporter or supporter)
Enter their email address
Click Send invite
Their status will show as pending until they accept.
Add by private access code
If you donât have someoneâs emailâor donât want to reach out by emailâyou can give them a private link and code instead.
This is especially helpful when:
You're inviting a healthcare provider
You're speaking to someone in person or virtually
Steps:
Choose to add a health team member
Select the custom invite link
Copy and paste the code or link to share it directly
đ This code will only connect them to your Action Plan.
đĄ Tips and cool things to know
You can manage your team at any timeâclick their name to view or update info
Need to resend an invite or remove someone? You can do that too
Adding contact info without inviting them helps you keep everything in one place
Primary supporters can act on your behalf in the platform, helping share the load